Shipping & returns

How your print gets to you.

The short version: printed to order, packed with care, and made right if it arrives damaged.

Printing time

Every piece is printed after you order it. Larger pieces can take a day or more on the printer. Your order email tells you when it is packed and on the way.

Shipping

Orders ship within the United States. The delivery cost, if any, is shown in your cart before you pay.

Damaged in transit

If a piece arrives broken, send a photo within 7 days of delivery through the contact form and we will reprint it or refund you.

Returns

Standard pieces in their original condition can be returned within 14 days of delivery for a refund of the item price. Custom and personalised pieces, like name keychains, are made for you and cannot be returned unless they arrive damaged or wrong.

Payments

Payments are processed by Stripe. Refunds go back to the card you paid with.